Last updated 11 November 2026
Privacy policy
The short version: this website does not track you, and we only use the details you choose to send us to reply and do the work.
1. Who we are
HookHouse is a creative testing studio and systems agency run from India and working with clients worldwide. This policy covers this website. The HookHouse CRM has its own privacy policy inside the product.
For anything about your data, write to hello@hookhouseos.com.
2. What this website collects
Nothing on its own. The site has no advertising trackers, no analytics cookies and no sign-up.
The brief form on the Contact page does not send your answers to us through the website. It opens your own email app with the message filled in, and nothing is sent until you press send there.
Your browser remembers two choices for you, on your own device only: the currency you picked and light or dark mode. We never receive them.
Like every website, the company that hosts this site keeps short technical logs (such as IP address, browser type and time of visit) to keep the site secure and working.
3. Details you send us
When you email, call or WhatsApp us, or send the brief form, we receive what you choose to share: usually your name, business, contact details and what you need.
We use these details only to reply, prepare a proposal, deliver the work you ask for and send invoices. We do not sell them, rent them or use them for advertising.
4. Who else sees them
Only the HookHouse team and the services we need to run the business, such as email, messaging, hosting and invoicing providers. They handle the details on our behalf and under their own security terms.
We share details with authorities only when the law requires it.
5. How long we keep them
Enquiries that do not become projects are deleted within 24 months. Client records are kept for as long as we work together and afterwards for as long as tax and accounting rules require.
6. Your choices
You can ask us to show you the details we hold about you, correct them, delete them or stop contacting you. Write to hello@hookhouseos.com and we will act within 30 days.
If you are in the European Union or the United Kingdom, you also have the right to complain to your local data protection authority. If you are in India, you have the rights given by the Digital Personal Data Protection Act.
7. Links to other sites
This site links to WhatsApp, Instagram and client websites. Those services have their own privacy policies, which apply once you leave this site.
8. Changes
If this policy changes, the new version is posted on this page with a new date at the top.